Data Controller: FoxLink Design, 6 Crown Hill Place, Toronto, ON, M8Y 4C3, Canada
Introduction
We are committed to protecting your privacy and handling your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"). This Privacy Policy describes how we collect, use, and protect your personal data when you use our e-commerce store.
What Personal Data We Collect
When you use our website or make a purchase, we may collect:
Identity Data: Name, username, or similar identifiers
Contact Data: Email address, billing and shipping address, phone number
Financial Data: Payment card details (handled securely by third-party processors)
Transaction Data: Order details, purchase history
Technical Data: IP address, browser type, operating system, device type
Usage Data: Information on how you use our site, products, and services
Marketing and Communications Data: Your preferences in receiving marketing
Legal Bases for Processing
We process your personal data under the following legal bases:
Contractual necessity: To fulfill your order and provide services
Legal obligation: To comply with applicable laws (e.g., tax laws)
Legitimate interests: To improve our services, prevent fraud, or defend legal claims
Consent: For email marketing or cookie tracking (you may withdraw consent at any time)
How We Use Your Personal Data
We use your data to:
Process orders and deliver products
Provide customer service and respond to inquiries
Manage payments, fees, and charges
Send transactional emails (e.g., order confirmations)
Improve our website and services
Comply with legal obligations
Send marketing emails (only with your consent)
Data Sharing
We share your data only when necessary, including with:
Payment processors (e.g., Stripe, PayPal)
Shipping partners (e.g., CHIT CHAT,CANADA POST, UPS)
IT service providers (e.g., hosting and analytics)
Legal and regulatory authorities if required
All partners are required to safeguard your data and comply with GDPR.
International Transfers
Your data may be transferred outside the European Economic Area (EEA), such as to the United States. We ensure appropriate safeguards are in place, such as:
Transfers to countries with an adequacy decision by the EU
Use of Standard Contractual Clauses (SCCs)
Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, including:
Legal and accounting obligations
Dispute resolution
Customer service and repeat orders
Your Rights Under GDPR
You have the following rights:
Right of access – Request a copy of your personal data
Right to rectification – Correct inaccurate data
Right to erasure – Request deletion of your data (“right to be forgotten”)
Right to restrict processing – Limit how we process your data
Right to data portability – Transfer your data to another controller
Right to object – Object to processing, including for marketing
Right to withdraw consent – At any time, where consent is the basis for processing
Right to lodge a complaint – With your local data protection authority
To exercise these rights, contact us at: [Insert Email Address]
Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and serve personalized ads (with consent). You can manage cookies through your browser or our cookie settings banner.
Data Security
We use appropriate security measures to prevent unauthorized access, loss, or misuse of your data, including:
SSL encryption
Secure payment gateways
Access controls and data minimization
Contact Information
For questions or requests related to this Privacy Policy or your personal data, contact us at:
Data Protection Officer (DPO)
Kemar Fox
📧 Kemar@foxlinkdesign.com
📍 6 Crown Hill Place, Toronto, ON, M8Y 4C3, Canada
Updates to This Policy
We may update this policy from time to time. All changes will be posted here and take effect upon publication.
